01
Member control
The buyer can ask questions and choose when to take the next step.
02 / THE MEMBER JOURNEY
One connected journey.
From question to keys.
CarsGPT creates purchase intent. FastPass® turns that intent into a dealer conversation, a test drive, and a purchase opportunity.
STEP 01 / CREDIT UNION
Start with a trusted relationship.
The member discovers CarsGPT through a participating credit union’s digital channels.
MEMBER
“I’m thinking about my next vehicle.”
One member. One vehicle journey.
A connected dealership
opportunity.
CONFIDENCE BEFORE THE VISIT
Let the conversation
come before the showroom.
Anonymous pre-visit communication lets a member confirm availability and request a test drive without sharing personal contact details at the beginning of their research.
Illustrative conversation. Appointment details are coordinated through the participating program.
02
Dealer context
Your team can respond to the member’s exact vehicle interest.
03
A prepared visit
Confirm the appointment, assign a salesperson, and stage the selected vehicle.
THE JOURNEY’S PAYOFF
One vehicle.
One prepared arrival.
The same vehicle that captured the member’s interest becomes the reason for a dealership visit.
YOUR NEXT SOURCE OF BUYERS